INDEPENDENT TEXAS RETAILERIndependent reseller. Not affiliated with or endorsed by H-E-B®.

Returns & Refunds

Your satisfaction is our priority. We make returns simple.

7-Day Window

From delivery date

Full Refund

Or free replacement

No Return Shipping

Keep the product

100% Guarantee

Your satisfaction matters

Request a Return or Refund

Found in your order confirmation email

Our Return Policy

What's Covered

  • Products damaged during shipping
  • Wrong items received
  • Quality issues with products
  • Orders that never arrived
  • Products you're not satisfied with

How It Works

  1. 1Submit the return request form with your order details
  2. 2We'll review your request within 1-2 business days
  3. 3Choose a full refund or free replacement
  4. 4Refunds processed within 5-7 business days

Important Notes

  • • Return requests must be submitted within 7 days of delivery
  • • For damaged products, please take photos if possible
  • • You don't need to ship anything back to us
  • • Refunds go back to the original payment method
  • • Replacement orders ship free via the same method

Independent reseller. Not affiliated with or endorsed by H-E-B.